Last updated: 28 September 2026
Digital delivery only
Zitive sells downloadable business guides and templates. We do not ship physical books, printed materials or storage devices. Product images show digital-resource previews.
When access is available
Download access is granted after successful payment. Links are made available on the order confirmation page and in the order email. Orders awaiting payment or payment verification may not have access yet. If an account is associated with your order, available files can also be found in My account → Downloads.
Included files and software
Each guide is supplied as a 10-page PDF. The Content Calendar Template includes an XLSX workbook and a 2-page PDF quick-start guide. A current PDF reader opens the guides. The workbook is designed for current Microsoft Excel; importing to Google Sheets may require checking formatting and dropdowns. No software subscription is included.
Saving and using your files
Save a local copy and keep a backup. Download links are for the purchaser and should not be shared. No expiry or download-count limit is set for these resources, but we do not promise permanent online hosting. If access becomes unavailable, contact support so we can investigate.
Access problems
Check the order status, checkout email address and spam folder. Try a current browser and ensure you have a suitable application to open the file. If the issue continues, email support@zitive.com with your order number and the error message. We will help restore access or offer an appropriate remedy.
Refunds and rights
Our 14-day refund policy applies even if you have downloaded the files. Downloading does not remove the rights described in our Refund Policy. Use of the files is governed by our Terms & Conditions.